Ontario. ServiceOntario

Site: Burlington - West Service Counter

Service: Ontario. ServiceOntario

Memos and Bulletins
Public Comments Some driver and vehicle functions are not accessed through Service Ontario: 
* New drivers and renewal of class A, B, C, E & F licence, see DriveTest Centre here 
* Drivers 80 and older, see Senior Driver Renewal Program here  
* International Driver's Permit, see Canadian Automobile Association here 
* Snow Vehicle Operator's Licence (MSVOL), see Ontario Federation of Snowmobile Clubs here, however, snow vehicle permit (sticker) is provided by Service Ontario) 
Many services are also available online, including driver's licence renewal, vehicle plate stickers, change of address, accessible parking permit application and others (for details see Service Ontario Online Services here).
Contact Information
Office Phone Recorded information line 905-639-6691
Toll Free Phone Service Ontario 1-800-267-8097; 
Driver & Vehicle 1-800-387-3445; 
Health Card 1-888-376-5197
TTY Phone ServiceOntario 1-800-268-7095
Website www.ontario.ca/en/services_for_residents/index.htm
Social Media Facebook Facebook: www.facebook.com/ServiceOntario?__utma=1.1484608800.1415298546.1415714215.1416844453.3&__utmb=|utmccn%3D%2
Twitter Twitter: twitter.com/serviceontario
YouTube YouTube: www.youtube.com/user/serviceontario
Site Information
Site Location Opposite the Silver City movie theatre (note: Service Ontario is in a different unit from the DriveTest Centre)
Located In Community Tyandaga (Burlington)
Address & Map
Burlington Power Center (Sobey's Plaza)
1250 Brant St, Unit 9a
Burlington, ON L7P 1X8
View Google Map
Intersection Brant St and North Service Rd
Physical Access Fully Accessible
Agency Information
Legal Status (30) Provincial Government
Funding Provincial ; Fees
Description and Service Details
Description (Service) ServiceOntario provides access to Ontario government information and services – online, in person and by phone. 
The Burlington West Service Counter provides the following in person services: 
Accessible Parking Permits:  
* apply for accessible parking permit  
* change information on an accessible parking permit  
* renew accessible parking permit  
* replace accessible parking permit  
* for more information see here 
Copies of Records:  
* request commercial vehicle operator records  
* request driver's records  
* request motorized snow vehicle record  
* request off-road vehicle record  
* request the most recent owner abstract (uncertified)  
* request vehicle abstracts (uncertified)  
Driver's Licenses:  
* apply for a temporary driver's license  
* change address on a driver's license  
* driving instructor license renewal  
* pay defaulted driver fine and driver's license reinstatement fee  
* reinstate driver's license  
* renew a driver's license  
* replace a driver's license  
* replace a driver's license while out of province  
* request a driver's abstract (uncertified)  
* retake a digital photo (driver's license)  
Enhanced Driver's Licence:  
* change information on an enhanced driver's license  
* downgrade an enhanced driver's license to a regular driver's license 
Motorized Snow Vehicle Permits:  
* replace a snow vehicle permit  
* request a snow vehicle permit  
* request a snow vehicle validation sticker  
Off-road Vehicle Permits:  
* replace an off-road vehicle license plate  
* replace an off-road vehicle permit  
* request an off-road vehicle license plate  
* replace an off-road vehicle permit  
Product Sales:  
* purchase gift certificates  
* request a used vehicle information package  
* request number plates for display  
Vehicle Permits and Plates:  
* change classification on a vehicle permit  
* change the address on a vehicle permit  
* change the name on a vehicle permit  
* change the status of a vehicle permit  
* order a license plate with graphic  
* order a personalized license plate  
* purchase a French slogan Ontario license plate  
* register a vehicle  
* renew a license plate sticker  
* replace a license plate sticker  
* replace a vehicle permit  
* replace license plate(s)  
* replace personalized license plates  
* request a dealer/service license plate  
* request a temporary vehicle registration sticker  
Health Card Services:  
* apply for an Ontario health card  
* change address on a health card  
* change name on a health card  
* renew a photo health card  
* replace a lost, stolen or damaged health card  
* replace red and white health card with a photo health Card Health Card Services: 
Health Care Services: 
* Healthy Smiles Ontario 
Organ and Tissue Donor: 
* donor registration 
Ontario Photo Card:  
* apply for an Ontario photo card  
* change address on an Ontario photo card  
* change the digital signature on an Ontario photo card  
* change the name on an Ontario photo card  
* renew an Ontario photo card  
* replace an Ontario photo card  
* retake a digital photo for Ontario photo card  
* for more information, see here 
Commissioners of Oath 
OMVIC testing services
Hours Mon-Wed and Fri 9 am-5 pm * Thu 9 am-7 pm * Sat 9 am-1 pm * call to confirm hours on public holidays
Areas Served Burlington ; Waterdown
Eligibility Ages: 16 year(s) and up
Application drop in, with appropriate supporting documents (call ahead or see website) * many forms can also be completed and submitted online
Languages English
Fees Service ; fees vary * will accept Visa, MasterCard, American Express, debit, cash or certified cheque
Categories and Classification
Service Categories Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Identification Cards ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Health Insurance

Agency Overview

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