Ontario. ServiceOntario

Site: Burlington - West Service Counter

Memos and Bulletins
Public Comments Some driver and vehicle functions are not accessed through Service Ontario: 
* New drivers and renewal of class A, B, C, E & F licence, see DriveTest Centre here 
* Drivers 80 and older, see Senior Driver Renewal Program here  
* International Driver's Permit, see Canadian Automobile Association here 
* Snow Vehicle Operator's Licence (MSVOL), see Ontario Federation of Snowmobile Clubs here, however, snow vehicle permit (sticker) is provided by Service Ontario) 
Many services are also available online, including driver's licence renewal, vehicle plate stickers, change of address, accessible parking permit application and others (for details see Service Ontario Online Services here).
Contact Information
Office Phone Recorded information line 905-639-6691
Toll Free Phone Service Ontario 1-800-267-8097 
* Driver & Vehicle 1-800-387-3445  
* Health Card 1-888-376-5197
TTY Phone ServiceOntario 1-800-268-7095
Website www.ontario.ca/en/services_for_residents/index.htm
Social Media Facebook Facebook: www.facebook.com/ServiceOntario?__utma=1.1484608800.1415298546.1415714215.1416844453.3&__utmb=|utmccn%3D%2
YouTube YouTube: www.youtube.com/user/serviceontario?__utmz=1.1416844453.3.2.utmcsr%3Dhalton.cioc.ca|utmccn%3D%28referral%29|utmcmd%3Dreferral|utmcct%3D%2Frecord%2FBTN4669&__utmx=-&__utmv=1.so|1%3Dtag_visitor_
Site Information
Site Location Opposite the Silver City movie theatre (note: Service Ontario is in a different unit from the DriveTest Centre)
Located In Community Tyandaga (Burlington)
Address & Map
Burlington Power Center (Sobey's Plaza)
1250 Brant St, Unit 9a
Burlington, ON L7P 1X8
View Google Map
Intersection Brant St and North Service Rd
Physical Access Fully Accessible
Agency and Service Names
Alternate Name Service Ontario
Agency Information
Legal Status (30) Provincial Government
Funding Provincial ; Fees
Description and Service Details
Description (Service) ServiceOntario provides access to Ontario government information and services – online, in person and by phone. 
The Burlington West Service Counter provides the following in person services: 
Accessible Parking Permits: 
* apply, renew, replace or change information  
* for more information see here 
Copies of Records:  
* commercial vehicle operator records  
* driver's records  
* motorized snow vehicle record  
* motor vehicle record/abstract  
* off-road vehicle record  
* vehicle abstracts (uncertified)  
Driver's Licences: 
* renew, replace or change address or name 
* demerit point interviews - fee payment 
* digital photo licence 
* driver's licence reinstatement 
* driver abstract (uncertified) 
* renew or replace driving instructor licence 
* replace licence while out of province  
* temporary licence  
Enhanced Driver's Licence: 
* change information  
* downgrade an enhanced licence to a regular licence 
Motorized Snow Vehicle Permits: 
* get or replace permit  
* validation stickers 
Off-road Vehicle Permits: 
* apply for or replace vehicle licence plate  
* apply for or replace permit 
Product Sales: 
* display number plates  
* gift certificates  
* Used Vehicle Information Package (UVIP) 
Vehicle Permits and Plates: 
* change classification, address or name on a permit  
* change status of a permit  
* dealer/service licence plates  
* French slogan Ontario licence plate purchase  
* licence plate sticker 
* licence plates, including with graphics or personalized  
* register a vehicle  
* replace licence plate, personalized licence plate, licence plate sticker or vehicle permit 
* Temporary Vehicle Registration 
Health Card Services: 
* apply for, renew, or change address or name on photo health card  
* replace lost, stolen or damaged card  
* replace red and white health card with a photo health Card 
Health Care Services: 
* Healthy Smiles Ontario 
Organ and Tissue Donor: 
* donor registration 
Ontario Photo Card: 
* apply for, renew or replace card  
* change address, digital signature or name on card  
* digital photo for card  
* for more information, see here 
Commissioners of Oath 
OMVIC testing services
Hours Mon-Wed and Fri 9 am-5 pm * Thu 9 am-7 pm * Sat 9 am-1 pm * call to confirm hours on public holidays
Areas Served Burlington ; Waterdown
Eligibility Ages: 16 year(s) and up
Application drop in, with appropriate supporting documents (call ahead or see website) * many forms can also be completed and submitted online
Languages English
Fees Service ; fees vary * will accept Visa, MasterCard, American Express, debit, cash or certified cheque
Categories and Classification
Service Categories Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Identification Cards ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Health Insurance

Agency Overview

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