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Ontario. ServiceOntario

Site: Burlington - Brant St - Burlington West

Service: Service Counter

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Record #: BTN1355 Last Full Update: 25 Nov 2014
Memos and Bulletins
Comments for the PublicNew drivers and those renewing class A, B, C, E & F licences see DriveTest Centre 
Drivers 80 and older see Senior Driver Renewal Program  
International Driver's Permit see Canadian Automobile Association 
Motorized Snow Vehicle Operator's Licence (MSVOL) see Ontario Federation of Snowmobile Clubs 
 
Many services are also provided online, including renewal of driver's licence, vehicle plate stickers, changes of address, application for accessible parking permit and many more * for more information see Online Services 
Agency and Service Names
Alternate NameService Ontario
Contact Information
Office Phone905-639-6691 Recorded information line  
Toll Free Phone1-800-267-8097 Service Ontario; 
1-800-387-3445 Driver & Vehicle * 1-888-376-5197 Health Card
TTY Phone1-800-268-7095 ServiceOntario
Websitewww.ontario.ca/en/services_for_residents/index.htm
Social MediaFacebook Facebook, YouTube YouTube
Agency Information
Service Level(30) Provincial Government
FundingPrivate ; A driver and vehicle licence issuing office is an independently operated office which provides all routine driver and vehicle licensing products and services on behalf of the Ministry of Transportation; and routine health card transactions for the Ministry of Health
Service Information
Service DescriptionServiceOntario provides access to Ontario government information and services – online, in person and by phone 
 
The Burlington West Service Counter provides the following in person services: 
 
DRIVER AND VEHICLE 
Accessible Parking Permits: 
* apply for, change information on, renew or replace permit  
* for more information see here 
 
Copies of Records:  
* commercial vehicle operator records  
* driver's records  
* motorized snow vehicle record  
* motor vehicle record/abstract  
* off-road vehicle record  
* vehicle abstracts (uncertified)  
 
Driver's Licences: 
* digital photo licence  
* change address or name on, renew or replace a licence  
* driver's licence reinstatement  
* driver abstract (uncertified)  
* replace licence while out of province  
* temporary licence  
* driver instructor licence renewal or replacement  
 
Enhanced Driver's Licences: 
* change information on your enhanced licence  
* downgrade an enhanced licence to a regular licence 
 
Motorized Snow Vehicle Permits: 
* get or replace permit  
* validation stickers 
 
Off-road Vehicle Permits: 
* apply for or replace vehicle licence plate  
* apply for or replace permit 
 
Product Sales: 
* display number plates  
* gift certificates  
* used vehicle information packages 
 
Vehicle Permits and Plates: 
* change classification, address or name on a permit  
* change status of a permit  
* dealer/service licence plates  
* French slogan Ontario licence plate purchase  
* renew licence plate sticker  
* licence plates, including with graphics or personalized  
* register a vehicle  
* replace a licence plate sticker, vehicle permit, licence plate(s) or personalized licence plate(s)  
* temporary vehicle registration 
 
OMVIC testing on-site: 
* administers tests on behalf of Georgian College for those who wish to obtain their car salesperson's certificate. 
 
HEALTH 
Health Card Services: 
* apply for card (new registrations for most individuals who have moved to Ontario)  
* change address or name on card  
* renew photo card  
* replace lost, stolen or damaged card  
* replace red and white card with a photo card  
* new registrations for most individuals who have moved to Ontario 
 
Organ and Tissue Donor: 
* donor registration 
 
PHOTO IDENTIFICATION 
Ontario Photo Card: 
* apply for, renew or replace card  
* change address, digital signature or name on card  
* digital photo for card  
* for more information, see here
HoursMon-Wed and Fri 9 am-5 pm * Thu 9 am-7 pm * Sat 9 am-1 pm * call to confirm hours on public holidays
Areas ServedBurlington ; Waterdown
EligibilityAges: 16 year(s) and up
LanguagesEnglish
FeesService ; fees vary * will accept Visa, MasterCard, American Express, debit, cash or certified cheque
Site Information
Site LocationOpposite the Silver City movie theatre (note: Service Ontario is in a different unit from the DriveTest Centre)
Located In CommunityBurlington (Tyandaga)
Address & Map
Burlington Power Center (Sobey's Plaza)
1250 Brant St, Unit 9a
Burlington, ON L7P 1X8
 
View Google Map
Nearest Main IntersectionBrant St and North Service Rd
Wheelchair AccessibilityFully Accessible
Taxonomy and Classification
Service CategoriesDriver Licences ; Identification Cards ; Motor Vehicle Registration ; Provincial/Territorial Health Insurance