Ontario. ServiceOntario

Site: Burlington - Brant St - Burlington West

Service: Service Counter

Memos and Bulletins
Public Comments New drivers and those renewing class A, B, C, E & F licences see DriveTest Centre 
Drivers 80 and older see Senior Driver Renewal Program  
International Driver's Permit see Canadian Automobile Association 
Motorized Snow Vehicle Operator's Licence (MSVOL) see Ontario Federation of Snowmobile Clubs 
Many services are also provided online, including renewal of driver's licence, vehicle plate stickers, changes of address, application for accessible parking permit and many more * for more information see Online Services
Agency and Service Names
Alternate Name Service Ontario
Contact Information
Office Phone 905-639-6691 Recorded information line
Toll Free Phone 1-800-267-8097 Service Ontario; 
1-800-387-3445 Driver & Vehicle * 1-888-376-5197 Health Card
TDD Phone 1-800-268-7095 ServiceOntario
Website www.ontario.ca/en/services_for_residents/index.htm
Social Media Facebook Facebook, YouTube YouTube
Agency Information
Parent Agency Name Ontario. ServiceOntario
Legal Status (30) Provincial Government
Funding Provincial ; Fees
Service Information
Description (Service) ServiceOntario provides access to Ontario government information and services – online, in person and by phone 
The Burlington West Service Counter provides the following in person services: 
Accessible Parking Permits: 
* apply for, change information on, renew or replace permit  
* for more information see here 
Copies of Records:  
* commercial vehicle operator records  
* driver's records  
* motorized snow vehicle record  
* motor vehicle record/abstract  
* off-road vehicle record  
* vehicle abstracts (uncertified)  
Driver's Licences: 
* digital photo licence  
* change address or name on, renew or replace a licence  
* driver's licence reinstatement  
* driver abstract (uncertified)  
* replace licence while out of province  
* temporary licence  
* driver instructor licence renewal or replacement  
Enhanced Driver's Licences: 
* change information on your enhanced licence  
* downgrade an enhanced licence to a regular licence 
Motorized Snow Vehicle Permits: 
* get or replace permit  
* validation stickers 
Off-road Vehicle Permits: 
* apply for or replace vehicle licence plate  
* apply for or replace permit 
Product Sales: 
* display number plates  
* gift certificates  
* used vehicle information packages 
Vehicle Permits and Plates: 
* change classification, address or name on a permit  
* change status of a permit  
* dealer/service licence plates  
* French slogan Ontario licence plate purchase  
* renew licence plate sticker  
* licence plates, including with graphics or personalized  
* register a vehicle  
* replace a licence plate sticker, vehicle permit, licence plate(s) or personalized licence plate(s)  
* temporary vehicle registration 
OMVIC testing on-site: 
* administers tests on behalf of Georgian College for those who wish to obtain their car salesperson's certificate. 
Health Card Services: 
* apply for card (new registrations for most individuals who have moved to Ontario)  
* change address or name on card  
* renew photo card  
* replace lost, stolen or damaged card  
* replace red and white card with a photo card  
* new registrations for most individuals who have moved to Ontario 
Organ and Tissue Donor: 
* donor registration 
Ontario Photo Card: 
* apply for, renew or replace card  
* change address, digital signature or name on card  
* digital photo for card  
* for more information, see here
Hours Mon-Wed and Fri 9 am-5 pm * Thu 9 am-7 pm * Sat 9 am-1 pm * call to confirm hours on public holidays
Areas Served Burlington ; Waterdown
Eligibility Ages: 16 year(s) and up
Application drop in, with appropriate supporting documents (call ahead or see website) * many forms can also be completed and submitted online
Languages English
Fees Service ; fees vary * will accept Visa, MasterCard, American Express, debit, cash or certified cheque
Site Information
Site Location Opposite the Silver City movie theatre (note: Service Ontario is in a different unit from the DriveTest Centre)
Located In Community Burlington (Tyandaga)
Address & Map
Burlington Power Center (Sobey's Plaza)
1250 Brant St, Unit 9a
Burlington, ON L7P 1X8
View Google Map
Intersection Brant St and North Service Rd
Accessibility Fully Accessible
Taxonomy and Classification
Service Categories Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Identification Cards ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Health Insurance ; Title Registration/Titles