Connecting Families

Site: No Physical Location

Service: Internet Access for Low Income Families

Contact Information
Toll Free Phone 1-800-328-6189
TTY Phone 1-866-694-8389
Website www.connecting-families.ca
Agency Information
Description (Agency) Initiative of the Government of Canada which aims to helps bridge the digital divide for Canadian families who may struggle to afford access to home Internet
Legal Status (40) Federal Government
Established 2018
Funding Federal
Description and Service Details
Description (Service) * Partnership between the Government of Canada, Computers for Success Canada, and participating Canadian Internet service providers 
* Program offers low-cost home Internet ($10/month + taxes) and free, refurbished desktop computers (up to 50 000) to eligible families 
* randomly selected families who currently receive the maximum Canada Child Benefit will be sent a letter from the Government of Canada with an Access Code 
* Access Code is used at the web portal to validate eligibility 
* for more information, see Government of Canada website here
Hours No set hours
Dates Initiative is being offered until Mar 31, 2022
Areas Served Canada
Eligibility Randomly selected families who currently receive the maximum Canada Child Benefit
Application It is not possible to make an application for this program * Families who are selected to participate will receive a letter from the Government of Canada * once selected, application can be made online with the provided Access Code
Languages English ; French
Fees Service - $10 monthly for Internet
Site Information
Located In Community Canada
Physical Access Not Applicable - No physical location
Categories and Classification
HCSD Main Heading Community Programs ; Income Programs
HCSD Sub Heading Assistance Programs ; Computer Access
Service Categories Computer Distribution Programs ; Online Connection Services ; Utility Assistance

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