IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agencies or programs listed on this page prior to visiting in person to receive up to date information on their services

TorchLight

Site: No Physical Address

Service: Distress Centre

Contact Information
Office Phone Administrative Line 519-821-3761 
Distress Line 519-821-3760 
TeleCheck ~ Dufferin 519-415-3764 
Youth Support Line 519-821-5469 
Emergency Shelter Resource Line 519-767-6594
Toll Free Phone 1-888-821-3760
Crisis Phone Distress Line 519-821-3760
Fax 519-821-8190
E-Mail info@communitytorchlight.com
Website torchlightcanada.org
Social Media Facebook Facebook: www.facebook.com/Torchlight-Distress-Line-249483645470732
LinkedIn LinkedIn: ca.linkedin.com/pub/community-torchlight/23/2a2/236
Primary Contact Cheri Herdman, Volunteer Coordinator; Phone: 519-821-3761 ext 215; Email: cherdman@communitytorchlight.com
Alternate Contact Judith Rosenburg, Community Development and Recruitment Coordinator; Email: jrosenburg@communitytorchlight.com
Volunteer Coordinator Cheri Herdman; Phone: 519-821-3761 ext 215; Email: cherdman@communitytorchlight.com
Agency Information
Description (Agency) Confidential 24 hour support, referral and crisis assistance telephone service for individuals.
Legal Status (50) Non Profit
Established 1960
Funding Provincial - Ontario Ministry of Health & Long-Term Care (Crisis Line only) ; Donations ; United Way
Description and Service Details
Description (Service) Programs offered: 
 
Distress Line: trained volunteers provide 24 hour 7 day/week telephone listening, support, referral and crisis assistance service for all ages * calls are conducted in an atmosphere of confidentiality, anonymity and impartiality. 
TeleConnect: is a call out service to support individuals towards their personal and wellness goals.  
Emergency Shelter Line: telephone service for anyone in need of safe, emergency temporary shelter.  
TeleCheck: check-in call seven days a week (including holidays) offering assurance and security to seniors in Dufferin County.
Hours Mon-Sun 24 hours
Areas Served Dufferin County ; Guelph ; Wellington County
Eligibility No restrictions
Application Call for information
Languages English
Fees None
Site Information
Located In Community Guelph
Address & Map
Guelph, ON
 
View Google Map
Mailing Address PO Box 1027 
Guelph, ON N1H 6N1
Physical Access Not Applicable - phone support only
Categories and Classification
HCSD Main Heading Disabilities ; Emergency / Crisis ; Health Care ; Mental Health / Addictions ; Older Adults
HCSD Sub Heading Distress Lines ; Distress Phone Lines ; Home Support ; Home Support Programs ; Programs for Home Support
Service Categories Friendly Outreach Programs ; General Crisis Intervention Hotlines ; Shelter Information Services ; Telephone Reassurance

Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.