Canada. Canada Revenue Agency

Site: Kitchener / Waterloo Tax Services Office

Contact Information
Toll Free Phone TIPS automated information 1-800-267-6999;  
Individual income tax 1-800-959-8281;  
Telerefund 1-800-959-1956;  
Businesses, self employed individuals 1-800-959-5525;  
Canada Child Tax Benefit, Universal Child Care Benefit 1-800-387-1193;  
GST/HST credit for individuals 1-800-959-1953;  
Provincial programs for Ontario (PPO) 1-877-627-6645;  
Payment arrangements 1-888-863-8657;  
e-services Helpdesk for individuals 1-800-714-7257; outside Canada and the United States call collect 1-613-940-8530;  
e-services Helpdesk for businesses 1-877-322-7849; outside Canada and the United States call collect 1-613-940-8528;  
Charities Client Service 1-800-267-2384; 
International Tax Services Office - See website for numbers
TTY Phone 1-800-665-0354;  
E-service Helpdesk 1-888-768-0951
Fax 519-579-4532
Social Media RSS RSS:
Twitter Twitter:!/canrevagency
YouTube YouTube:
Site Information
Located In Community Kitchener
Address & Map
166 Frederick St
Kitchener, ON N2H 0A9
View Google Map
Intersection Frederick St and King St E
Accessibility Fully Accessible
Agency and Service Names
Alternate Name CRA
Agency Information
Description (Agency) Administers tax laws for the Government of Canada and for most provinces and territories, and various social and economic benefit and incentive programs delivered through the tax system.
Legal Status (40) Federal Government
Funding Federal
Description and Service Details
Description (Service) * an external drop box is available for correspondence and payments  
* drop boxes are typically emptied of their contents twice daily (more frequently during the personal tax filing season)  
* contents are stamped by mail operations the same day they are received  
* for the first clearance each morning items are date stamped with the previous day's date  
If this is the closest Tax Service Office to your home, your Tax Centre is Summerside.
Hours Individual income tax enquiries:  
* telephone agents are available Mon-Fri (except holidays) from 9 am-5 pm (local time)  
* from Feb 15-May 2 2016, telephone agents will be available Mon-Fri (except holidays) from 9 am-9 pm (local time) weekdays, and from 9 am-5 pm (local time) on Saturdays (except Easter weekend)  
* automated telephone information service Mon-Sun 24 hours
Areas Served Waterloo Region ; Wellington County
Eligibility No restrictions
Application Forms available on the website
Languages English ; French
Fees None
Categories and Classification
Service Categories General Federal Income Tax Information ; Tax Forms

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