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Canada Revenue Agency

Site: Kitchener - Kitchener / Waterloo Tax Services Office

Service: Canada Revenue Agency

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Record #: ACT0905 Last Full Update: 26 Feb 2014
Memos and Bulletins
Comments for the PublicEffective October 1, 2012 payment and enquiry counter services are no longer provided at this location. An external drop box is available for correspondence and payments.  
 
* if this is the closest Tax Service Office to your home, your Tax Centre is Summerside 
Agency and Service Names
Alternate NameCRA
Former NameRevenue Canada
Contact Information
Toll Free PhoneTIPS automated information 1-800-267-6999;  
Individual income tax 1-800-959-8281;  
Telerefund 1-800-959-1956;  
Businesses, self employed individuals 1-800-959-5525;  
Canada Child Tax Benefit, Universal Child Care Benefit 1-800-387-1193;  
GST/HST credit for individuals 1-800-959-1953;  
Provincial programs for Ontario (PPO) 1-877-627-6645;  
Forms and publications order service 1-800-959-2221;  
Payment arrangements 1-888-863-8657;  
e-services Helpdesk for individuals 1-800-714-7257; outside Canada and the United States call collect 1-613-940-8530;  
e-services Helpdesk for businesses 1-877-322-7849; outside Canada and the United States call collect 1-613-940-8528;  
Charities Client Assistance 1-800-267-2384; 
 
International Tax Services Office -  
See website for numbers
TTY Phone1-800-665-0354;  
E-service Helpdesk 1-888-768-0951
Fax519-579-4532
Websitewww.cra-arc.gc.ca/
Social MediaTwitter Twitter, YouTube YouTube
Agency Information
Parent Agency NameCanada Revenue Agency
Service Level(40) Federal Government
FundingFederal
Service Information
Service Description* effective October 1, 2012 payment and enquiry counter services are no longer provided at this location  
* an external drop box is available for correspondence and payments  
* drop boxes are typically emptied of their contents twice daily (more frequently during the personal tax filing season)  
* contents are stamped by mail operations the same day they are received  
* for the first clearance each morning items are date stamped with the previous day's date  
 
Representatives are available by appointment only: 
call 1-800-959-8281 for individuals * 1-800-959-5525 for business and self-employed * TTY 1-800-665-0354 
HoursAutomated telephone information service Mon-Sun 24 hours; 
In person service is only available by appointment * call 1-800-959-8281 for individuals * 1-800-959-5525 for business and self-employed * TTY 1-800-665-0354
Areas ServedWaterloo Region ; Wellington County
LanguagesEnglish ; French
FeesNone
Site Information
Located In CommunityKitchener
Address & Map
166 Frederick St
Kitchener, ON N2G 4N1
 
View Google Map
Nearest Main IntersectionFrederick St and King St E
Wheelchair AccessibilityFully Accessible
Taxonomy and Classification
Service CategoriesGeneral Federal Income Tax Information ; Tax Forms